terms & conditions.

Mona Digital is a video production and creative content studio based in Llangefni, Anglesey (Ynys Môn), Wales. The business is operated by Dafydd Weightman, trading as Mona Digital (sole trader). Contact: [email protected]. The brand names stori, hafn, core and boost are marketing names of the same business and not separate legal entities.

These terms apply when you (the client) commission Mona Digital to deliver creative services, and also when you browse this website. The specific deliverables, fees and timing for any engagement are set out in a written quote or statement of work. Where the quote and these terms differ, the quote takes precedence for that engagement.

Accepting a quote — by email reply, signed acceptance, or paying a deposit — confirms you agree to these terms. We’ll always make sure a current copy is available at this URL before you commit.

We deliver video production, photography, drone work and social-media content — across one-off projects and ongoing retainers. Specifics for any job are described in the quote: shoot dates, locations, deliverable formats, runtimes, image counts, post-production passes, and any third-party costs (talent, locations, music licences, props, equipment hire).

Mona Digital is not currently VAT-registered, so no VAT is charged on any fees. Fees stated in the quote are the full price you pay (excluding any third-party costs we’ve passed through at cost — these are itemised separately).

For one-off projects, we ask for a 50% deposit on booking and the balance on delivery. For retainers, fees are invoiced monthly in advance. Invoices are payable within 14 days of issue (net 14) by bank transfer. Bank details appear on each invoice.

The deposit secures shoot dates and covers pre-production. It is non-refundable once we’ve started work or held dates that we couldn’t take other bookings for — see ‘changes and cancellation’ below for the full picture.

If an invoice goes unpaid past its due date, we’ll send a reminder. After that, we may charge interest at the statutory rate of 8% above the Bank of England base rate, plus a fixed compensation amount per invoice (£40 for invoices up to £999.99, £70 for £1,000–£9,999.99, £100 for £10,000+). This is the rate set by the Late Payment of Commercial Debts (Interest) Act 1998, which applies to all UK B2B transactions.

We may also pause work and withhold deliverables (including final files licensed to you) until your account is brought current.

Scope changes happen — that’s normal on creative work. If a change extends shoot time, deliverable count or post-production effort beyond what the quote covered, we’ll send a short variation in writing (email is fine) before the extra work starts, with the additional fee. You confirm by reply.

If you cancel a booked project: more than 14 days before the shoot date, we keep the deposit. Within 14 days of the shoot, the full project fee is due — by that point we’ve held dates and turned other work away. Postponements are usually free if we have at least 7 days’ notice and can re-book the slot; otherwise the within-14-days terms apply.

Retainers run month-to-month with 30 days’ notice to end. Notice given mid-month means the retainer ends at the close of the next full calendar month.

Each deliverable includes two rounds of revisions. A round is a single consolidated set of feedback delivered together — drip-fed feedback (multiple rounds of small notes spread over days) counts as multiple rounds. We’ll always be reasonable about minor tweaks; substantial changes after round two are billed at our hourly editing rate (quoted on request).

Final delivery requires written sign-off (an email confirming ‘approved’ is enough). If we don’t hear back within 14 days of sending the final cut for review, the work is deemed approved and the final invoice becomes payable.

Dates we give in a quote are good-faith targets, not guarantees. We’ll meet them when we reasonably can. If something out of our control delays delivery — extreme weather, illness, equipment failure, late client material, third-party supplier issues — we’ll tell you as soon as it’s clear and propose a revised date. We’re based in Wales, so weather affecting outdoor shoots is a real consideration; we’ll always work with you to find a workable rescheduled date.

Anything Mona Digital uses to make the work — kit, lenses, lighting, presets, LUTs, project files, raw rushes, design templates, code — stays our property. The deliverables (final cuts, exported images, finished social posts) are licensed to you on full payment of the invoice. Until full payment, the licence has not been granted and the work cannot be used.

Default licence: worldwide, perpetual, all media. That means once you’ve paid in full you can use the deliverables anywhere in the world, forever, on any platform — your website, social, broadcast, paid advertising, in-store, print. There’s no need to renew or re-license. If a quote restricts this (some commercial work needs tighter licensing for legal reasons), the quote takes precedence.

We retain the right to feature finished work on our portfolio, showreel, social channels and case studies — anonymised if you ask, but typically with credit to you as the client. If you need this opted out (sensitive sectors, NDA work), tell us before we start and we’ll note it on the quote.

Raw rushes (the unedited footage) are not delivered as standard. If you want them, agree it on the quote — there’s usually a delivery fee covering transfer, hard-drive cost and admin. Ownership of raw rushes stays with us; the quote will state the licence scope for any rushes you do receive.

Mona operates a sub-250g drone (DJI Mini 3 Pro) in the CAA UK Open category, A1 subcategory, with a registered Operator ID and Flyer ID. Sub-250g operation has lighter restrictions than heavier classes — we can fly closer to uninvolved people and over property, always within Open A1 rules, the Air Navigation Order, and the CAA Drone Code. No Operational Authorisation is required for our airframe.

Insurance is held with Coverdrone (underwritten by Starr International (Europe) Limited and Travelers Insurance Company Limited), fully compliant with EU Regulation (EC) No 785/2004. Standard cover: £1m public liability (bodily injury and property damage combined) + £1m products liability + £7.5m for civil use of MOD airfields, worldwide geographical scope (excluding sanctioned territories). A copy of the current policy schedule is available on request; let us know on the quote if your insurer or location requires higher limits and we’ll arrange extended cover.

We comply with all no-fly restrictions, congested-area limits and overflight rules. If a shoot location is in restricted airspace (near airports, military zones, sensitive infrastructure), we’ll secure airspace permission before flying — that lead time may extend timelines and is included in the quote.

If conditions on the day make safe drone operation impossible (high wind, low cloud, rain), we’ll reschedule. The deposit is held against the rebooked date at no extra cost.

Unless explicitly added to the quote, you (the client) are responsible for: securing access to private locations; obtaining any local council or land-owner permits required for filming; and getting written releases from any people identifiable in the footage who aren’t Mona’s own crew. We’ll happily handle this for you if it’s in scope — just say so on the quote.

On larger productions we may bring in trusted second cameras, drone pilots, sound, talent or post-production support. Mona Digital remains the contracting party — you pay us, we pay them. We’re responsible for the work they deliver under our supervision.

Anything you share with us in the course of an engagement that’s clearly confidential — unreleased products, internal financials, brand strategy in flight, personal data — we’ll keep confidential and not share with anyone outside the project. We’ll expect the same about our pricing, methods and any pre-released creative work-in-progress. This continues after the engagement ends.

How we handle the personal data of website visitors and prospective clients is set out in our privacy policy. Each party (Mona and Client) is the data controller for their own personal data — we’ll cooperate on any data subject requests that touch a shared engagement. If a project involves Mona processing personal data on your behalf (an unusual case), we’ll sign a separate data-processing agreement before that work starts.

We deliver our services with reasonable skill and care. Beyond that, no other warranties apply except the statutory minimums under the Supply of Goods and Services Act 1982 and the Consumer Rights Act 2015 where it applies. The website itself is provided ‘as is’ — we don’t warrant uninterrupted availability or that it’s free from every browser quirk.

Our total liability for any claim under or in connection with an engagement is capped at the fees paid by the client for that engagement. We’re not liable for indirect or consequential losses (lost profits, lost business, third-party claims). Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that can’t lawfully be limited.

If you give us material to incorporate (logos, music, voice-over, graphics, photography, footage, scripts), you confirm you have the right to use it and to license us to use it for the deliverables. If a third party brings a claim because your supplied material infringed their rights, you’ll cover the costs of dealing with it. We do the same for material we originate — if our deliverable infringes someone’s IP, we’ll cover that.

Either of us can end an engagement with 14 days’ written notice if the other materially breaches these terms and doesn’t fix it within 14 days of being told. We can also pause or end work if invoices are unpaid past due. On any termination, you pay for work done up to that date plus any non-cancellable third-party costs we’d already committed to. Deliverables remain unlicensed until full payment is received — that’s how the IP clause works.

We won’t be in breach of these terms because of events neither side could reasonably foresee or prevent — extreme weather, illness, transport disruption, equipment failure, third-party service outages, government restrictions, fire, flood. We’ll communicate quickly and propose a sensible way forward, usually a rescheduled date with the deposit rolled across at no extra cost.

Notices about an engagement can be sent by email to [email protected] and to the email address you used to accept the quote — that counts as written notice. Variations to these terms must be in writing (email is fine). These terms plus your accepted quote make up the full agreement between us — they replace any earlier conversations or proposals. We’re not in a partnership or agency relationship; neither of us can bind the other to anything outside the engagement.

If any clause turns out to be unenforceable, the rest stays in force. Nothing in these terms gives a third party rights under the Contracts (Rights of Third Parties) Act 1999.

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute. We’d much rather sort things over a phone call or by email — if you ever feel an engagement isn’t going right, tell us early and we’ll do our best to fix it before it becomes a formal complaint.

We’ll update this page when these terms change. The date below shows when they were last revised. The version live on this page when you accepted your quote is the version that applies to that engagement — we won’t change the goalposts mid-project.

Last updated: May 2026